Privacy Policy

Effective Date: October 26, 2023

Welcome to roselight.xyz. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website roselight.xyz (the "Site") and use our services.

Please read this policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

1.1 Personal Information You Provide Directly

This is information that identifies you personally and that you voluntarily provide when you interact with our Site, such as when you:

• Contact us via email or a contact form.
• Sign up for a newsletter or mailing list.
• Create an account or user profile.
• Make a purchase or transaction.
• Participate in surveys, contests, or promotions.

This information may include, but is not limited to:

• Your name, email address, and phone number.
• Billing and shipping addresses.
• Payment information (processed securely by third-party payment processors; we do not store full credit card details).
• Any other information you choose to provide in communications with us.

1.2 Information Collected Automatically

As you navigate through the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, dates/times of access, and other diagnostic data.
• Usage Information: Details of your visits to our Site, including traffic data, location data, and the resources that you access and use on the Site.
• Device Information: Information about your computer or mobile device, including hardware model, unique device identifiers, and mobile network information.

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms (if you interact with us through them), analytics providers, and payment processors, to the extent permitted by applicable law.

2. Use of Your Information

We use the information we collect for various business purposes, including:

• To Provide and Maintain Our Services: To operate, maintain, and improve the functionality of our Site and services, process transactions, and manage your account.
• To Communicate with You: To respond to your inquiries, provide customer support, send administrative information (e.g., updates, security alerts), and send marketing communications (where you have consented).
• To Personalize Your Experience: To understand how you use our Site and tailor content, product offerings, and advertisements to your interests.
• For Analytics and Research: To analyze trends, monitor Site performance, and gather demographic information about our user base to improve our services.
• For Security and Fraud Prevention: To protect the security and integrity of our Site, detect and prevent fraud, and comply with legal obligations.
• To Comply with Legal Obligations: To fulfill our legal, regulatory, and contractual requirements.

3. Data Protection and Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. These measures include:

• Using encryption (SSL/TLS) for data transmission.
• Regularly reviewing our data collection, storage, and processing practices.
• Restricting access to personal information to authorized personnel who need it to perform their job functions.

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

• Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the Site to function and cannot be switched off.
  • Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve Site performance.
  • Functionality Cookies: Enable enhanced functionality and personalization.
  • Targeting/Advertising Cookies: Set by our advertising partners to build a profile of your interests.
• Third-Party Analytics: We may use third-party service providers, such as Google Analytics, to monitor and analyze Site use. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access and Portability: The right to request access to and a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal information.
• Deletion: The right to request deletion of your personal information, subject to certain exceptions.
• Opt-Out of Marketing: You can unsubscribe from our marketing emails by following the instructions in those emails or contacting us directly.
• Cookies: You can control cookie settings through your browser preferences.
• Do Not Track: Our Site does not currently respond to "Do Not Track" signals from browsers.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We may need to verify your identity before processing your request.

6. Third-Party Links and Services